Frequently Asked Questions

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Our lockers combine state-of-the-art engineering for environmentally friendly, energy-efficient,  hardware.  Along with proven technology to support your team in the process of delivering products.

 Lockers provide greater efficiencies of labor and minimal wait times for Pickup-at-Store orders. They provide 24/7 access, as well as pilot opportunities to have a greater reach into the community. ?They create new revenue streams for delivery through the opportunity to grow your market share without additional brick-and-mortar.?  

Call us!  We can help you determine the right locker system for your application, assist in site selection, design an exterior branded wrap, and provide the locker system turnkey including installation and start-up.

- Curb side at your store for convenient pick up with no waiting - all while reducing labor for you

- High Density Residential apartments

- Large Corporate Campuses

- Transit Stations

- Airports

- Senior Living 

- Food Deserts and small towns without grocery stores

- Outside of Food banks and Pantries

- Pharmacy locations

- Restaurants

Each set of lockers has its own compressor unit, temperature range, and thermostat.  Each locker unit can be set to low temp (frozen) or medium temp (refrigerated), a store ambient temp (~60 degrees) or a hot temp (+140 degrees).

The lockers have LED lights and security cameras located on both sides.  The security cameras are connected to a DVR system that can be accessed online or at the locker terminal. In addition, there are lockers and randomly generated pin numbers to receive the products inside.

 There are different door sizes because it depends on specific strategies of use, the capacity, and packaging that determines the right size. 

All our units are modular. So that means you can start out smaller and plan to grow with no problem. 

We have tested the solar panels on the locker units. There is not enough space on the roof of the locker for as many panels needed to run the locker unit. If there is space on a nearby building, it is plausible. We do not provide solar, we would work with a local provider in your area, if desired.

We have not had an issue with vandalism, but your building insurance should cover anything that happens regarding it. There are a few reasons we suspect for this;

1. If someone is determined to break into a locker they don't know for sure if there's anything inside of it.

2. They can usually see the graphics displayed on the units indicate helping others in need.

3. We do have lockers in rough areas with no issues regarding this

We do have an option to provide the graphics. You and your team can choose to design them and find a provider, or we can handle that for you even before the unit arrives at the designated location.

Our biggest villain is dirt. We have units that have been running for 10 years and have had quarterly upkeep with minimal to no maintenance issues. We recommend a quarterly cleaning, which consists of blowing out dirt and dust from the refrigeration mechanics. We also have a simple checklist that can be walked through easily at the time of quarterly cleaning. 

We recommend hiring your refrigeration contractor with whom you already have a relationship to complete this. They typically take one look at the locker and know how the refrigeration mechanics work.

We do have a one-year parts and labor warranty that comes with the purchase of the lockers as well. 

It's about a 16-18 week lead time for the units. They first come to our warehouse to get set up. From there they get put on a truck to be delivered and installed, which is included in our services. 

Yes, we have a 24/7 help desk that can guide you through difficulties that you are having with the locker. This is rare and usually consists of easy fixes such has; .....